Roadside Assistance

Your Motability Scheme vehicle is covered by RAC Motability Assist for breakdown assistance for the whole of your lease.

Call RAC Motability Assist on 0800 7311173.

They'll try to get someone out to you within 45 minutes, but this can vary at busy times.

If you're on the road or a standard motorway:

• Try to get your vehicle on the hard shoulder or close to the kerbside, away from the traffic, especially if you cannot leave it
• Switch off the engine and put your hazard warning lights on
• If you can, make sure every passenger leaves the car and moves to a safe place away from the road
• Leave all animals in the vehicle
• If you cannot use a mobile phone, use emergency telephones on the motorway and make your free emergency call (UK: 0800 73 111 73, Republic of Ireland: 1800 535 005)
• You'll need to give your name, vehicle registration, exact location and details of your breakdown. And let them know if you or your passengers use a wheelchair, need urgent medical attention or have other needs

If you're on a smart motorway:

• If the hard shoulder is being used as an active motorway lane, call 999, then call RAC Motability Assist
• If the hard shoulder is not being used as an active motorway lane, try to get your vehicle to the kerbside of the hard shoulder, or into an Emergency Refuge Area, then call RAC Motability Assist
• RAC Motability Assist's helpline and roadside assistance are available all day, every day of the year. Their staff are trained to deal with mobility concerns.

Speak to one of our Service Advisors for more information.

At John Darke Ltd you’ll find a service dedicated to taking care of your Motability vehicle.  We look forward to providing you with the best possible customer service. 

Book a Service or MOT

To book your Ford Service or MOT, please fill in this form and one of our expert team will be in touch to discuss your booking with us.